Creation of a web app to train employees in the tourism sector in accessibility and inclusive service.
This app contributes to inclusive service by adding useful and necessary information so that any hotel or restaurant employee knows how to serve a customer with specific needs.
In the pilot phase, the app is being used by students and trainers at the Escola de Hotelaria e Turismo de Setúbal (EHTS) teaching hotel, 11 Hotel School. It is part of Future Lab Hotel, projeto da EHTS com o NEST – Centro de Inovação do Turismo.