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Transforming the usual narratives around accessible tourism: from awareness to action
In the empirical world, the relationship between beliefs and behavior often goes in the opposite direction: our actions change our beliefs and concerns through a process of self-justification and self-persuasion. As one action triggers another, this process can go hand in hand with the development of human agency - knowing how to act, as an important source of agency results from assimilated learning by observing the actions performed by others. In this sense, we propose an approach to accessible communication and storytelling that builds people's agency, that is, the predisposition, towards accessibility and accessible tourism, providing a variety of possibilities related to taking allusive positive actions to the topics in question. Keywords: accessible tourism, human agency, self-efficacy, communication, narratives
Directors of the schools of Turismo de Portugal meet in Porto to strengthen the sector
Next Destination: Chile
Astrotourism and Dark Skies as an alternative tourist attraction in Portugal
EHTP Recognised by the Brotherhood of the Clerics of Porto with Award of Excellence
Interview with EHTP alumni Joaquim de Sousa
The Housekeeping department is not just cleaning
The Housekeeping department of a hotel has as its primary function the cleaning of guestrooms. This is the task to which more time and attention is devoted, however there are other responsibilities that require the same dedication, so that the hotel and the work of all colleagues run smoothly. By listing these tasks, it is possible to reflect on the impact they have on the day-to-day of each hospitality professional, because the Housekeeping department is not only about cleaning, but also taking care. And when we enjoy taking care, the service becomes a pleasure.